One list
Declined work, missed calls and comebacks, in one place.
Someone’s name on it
Claim a follow-up, or have a manager assign it, so every customer hears back.
Ready before you dial
Each call comes with the script, the likely objections, the photos from the visit and the right phone numbers.
Back in the bay
When the car comes back for something else, the advisor hears about the declined work at check-in.
What came back
Declined work sold on a later visit counts as recovered, in your sales numbers.
- Call logHear what was said on any customer call, with the recording and the transcript.
- SalesSold, declined, gross profit and close rate, for the whole shop and for each advisor.
- ScriptsThe right words for every call, filled in with this customer and this car.
- All of Never lose a saleDeclined today. Sold tomorrow.