Starts from what already happens
A label on the repair order, a check-in, an assignment, an appointment type or a loaner that needs a wash can start the work.
To the right people
Send each rule’s work to a person, a team or everyone in a role.
Stays until it’s done
Work stays in the queue until the photos are in, the label comes off or the job is done.
Nobody waits to be told
The team hears about new work, and hears again when the parts for it are ready.
Who has it
People can claim work, so everyone can see who is on it.