- Setting work rules for your floorSet what has to happen in your shop, who does it and when it is done. Each rule becomes a queue on your team’s phones.
- Checking in a carPhotos, VIN and mileage at the car, checked against your shop management system, before the keys go on the board.
- Handing out a loaner and taking it backSee which loaners are ready, send one out with photos and a signature, and check it back in when it returns.
- All of Run the floorThe work gets done without you chasing it.
- How your advisors build an estimate while the customer is on the phoneYour advisor describes the work, and the estimate lands on the repair order with parts and labor.
- Using a sales script on a repair orderPick a script, and it is written from this car’s findings and estimate, with answers ready for the objections.
- Preparing for a customer call with tekDrive AIAsk about the repair order in front of you, turn findings into plain words and get ready for the call.
- Sending a customer a maintenance videoA narrated video about the customer’s own car, made from the repair order, that brings them back for the work.
- All of SellEvery job your techs find gets an answer.
- Finding what was said on a customer callHear what your team told a customer, from the repair order or from the shop’s whole call list.
- Reading your numbers in the panelWhat’s slipping, what every advisor sold and the time tekDrive saved today, from anywhere.
- All of Know your numbersSee what’s slipping, not just what sold.