Open Scripts on the repair order
With the repair order open beside Tekmetric, open Scripts and pick a sales script for the call.
Choose what goes in
Pick which inspection findings and estimate items the script covers, then regenerate it if you change them.
Have the objections ready
Open the answer for the objection you hear, such as “the price is too high”, “I need to talk to my spouse” or “I’ll wait”.
Ask tekDrive AI
Ask tekDrive AI beside the script how to open the call or how to lead with the safety concern, without leaving the script.
Keep the ones that work
Save your own version of a script and share it with the shop, so everyone uses the words that close.
On the phone too
On the phone, pick a repair order and read the script for that call.
- ScriptsEvery advisor has the right words, even when you’re not listening.
- tekDrive AIEvery advisor has an answer, on every call.
- Follow-upsEvery declined job gets a call back.
- How your advisors build an estimate while the customer is on the phoneYour advisor describes the work, and the estimate lands on the repair order with parts and labor.
- Preparing for a customer call with tekDrive AIAsk about the repair order in front of you, turn findings into plain words and get ready for the call.
- Sending a customer a maintenance videoA narrated video about the customer’s own car, made from the repair order, that brings them back for the work.