Open the repair order
Open the repair order and then tekDrive AI. The chat is about the repair order on your screen, and it moves with you when you open another one.
Get the picture
Ask it to summarize the repair order, what to prioritize, or whether this customer is a buyer, from the car’s history and their visits to your shop.
Put the findings in plain words
Turn the techs’ findings into a summary the customer understands, and see which ones are safety-critical.
Rehearse the call
Ask how to open the call, or how to answer “the price is too high”.
Pick it up later
Each chat stays with its repair order, so you can come back to it on the next call.
- tekDrive AIEvery advisor has an answer, on every call.
- ScriptsEvery advisor has the right words, even when you’re not listening.
- EstimatorThe estimate is ready before the customer hangs up.
- How your advisors build an estimate while the customer is on the phoneYour advisor describes the work, and the estimate lands on the repair order with parts and labor.
- Using a sales script on a repair orderPick a script, and it is written from this car’s findings and estimate, with answers ready for the objections.
- Sending a customer a maintenance videoA narrated video about the customer’s own car, made from the repair order, that brings them back for the work.