Start from the repair order
Open the repair order and the maintenance video tool. The repair order number is already filled in.
Read the script
A script is written from the repair order and the car’s CARFAX history. Read it and edit any line.
Make it theirs
Add or remove services, choose whether to greet the customer by name, and pick the color of their car.
Approve the picture
Check the picture of their vehicle, and make another if it isn’t right.
Share it
Get the video and a PDF summary the customer can keep. If the repair order already has a video, you see that one instead of making another.
- Maintenance videosBring customers back with a video about their own car.
- Follow-upsEvery declined job gets a call back.
- tekDrive AIEvery advisor has an answer, on every call.
- How your advisors build an estimate while the customer is on the phoneYour advisor describes the work, and the estimate lands on the repair order with parts and labor.
- Using a sales script on a repair orderPick a script, and it is written from this car’s findings and estimate, with answers ready for the objections.
- Preparing for a customer call with tekDrive AIAsk about the repair order in front of you, turn findings into plain words and get ready for the call.